This policy does not apply to the practices of companies that Gobo VR does not own or control or to people that Gobo VR does not employ or manage, including without limitation, any Gobo VR affiliates or business partners.
If you have any questions or concerns regarding this statement, you should first contact Customer Service at [email protected]
COLLECTION OF INFORMATION
In order to use the Gobo VR website, we may require information from you in order to provide the best service possible.
Gobo VR collects personally identifiable information via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website while you are making online bookings, signing liability waivers, answering Gobo Vr surveys, entering promotions or sweepstakes.
Gobo VR also automatically receives and record information on our server logs from your browser including your IP address, Gobo VR cookie information and the page you requested.
Gobo VR uses received information for general purposes.
Gobo VR may also receive personally identifiable information from our business partners and business clients.
USE OF COLLECTED INFORMATION
Any details collected from Gobo VR customers are required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references and to assist in our staff development.
STORAGE OF COLLECTED INFORMATION
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at [email protected]
ACCESS TO COLLECTED INFORMATION
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at [email protected]
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, phone number and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
All tickets remain the property of Gobo VR. Gobo VR has the right to cancel tickets at any time. If a ticket is cancelled the purchaser is entitled to a refund of the ticket price, minus any booking fees. Tickets are not to be resold or exchanged without the written consent of Gobo VR. Breach of the purchase policy may result in the cancellation of the purchaser's tickets without compensation of any kind.
INFORMATION SHARING AND DISCLOSURE
Gobo VR will not sell or rent your personally identifiable information to anyone.
Gobo VR will not share personally identifiable information about you to other companies or people unless:
We have your consent to share this information;
We need to share your information to provide the product or service you have requested;
We need to share the information with companies who work on behalf of Gobo VR to provide a product or service to you. Please know that whenever we share your personal information with these trusted business partners, these work under confidentiality agreements. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.);
We reasonably believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, situations involving potential threats to the physical safety of any person, or as otherwise required or permitted by law;
We respond to warrants, subpoenas, court orders or legal processes or to establish or exercise our legal rights or defend against legal claims; or
We find that your actions on our websites violate the Gobo VR Terms of Service or any of our usage guidelines for specific products or services.
Gobo VR uses personally identifiable information for essential communications, such as
Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at [email protected]
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Gobo VR may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose. Gobo VR does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Gobo VR site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.gobovr.com
Gobo VR may set and access Gobo VR cookies on your computer. Advertisers or other companies do not have access to Gobo VR cookies.
You may request deletion of your Gobo VR information by requesting this via email.
CONFIDENTIALITY AND SECURITY
We limit access to personal information about you to employees who, as part of their job, we believe need to come into contact with that information to provide products or services to you.
We have physical, electronic, and procedural safeguards to protect personal information.
In the event that you believe your personal safety is at risk, or if you believe that you may be the victim of identity theft or other illegal conduct, please contact the appropriate federal, provincial or local law enforcement agencies directly.